About us
We are a family-run team of 28 licensed plumbers. No call centres, no subcontractors, just people who take pride in a dry floor.
Our story
Ray Holt started Tapline after waiting three days for a plumber who never came. He promised to always pick up the phone and always arrive when we say. Seventeen years on, that is still the whole plan.
Ray Holt starts Tapline with one van and a pager.
Ten plumbers, and the first 24/7 emergency line in the city.
Upfront pricing and the two-year guarantee become standard.
28 plumbers, 14 vans and 12,800 homes helped.
min
average arrival time across the city
★
from 1,240 Google reviews
+
jobs fixed since 2009
yrs
guarantee on all our work
The crew
Every plumber is licensed, background-checked and trained in-house for at least six months before working alone.
Marco Ruiz
Master plumber, 14 years
Sam Okoro
Drain specialist
Andre Lewis
Water heater lead
Ray Holt
Founder
05 · Neighbours say
1,240 reviews on Google
Most of our work comes from neighbours telling neighbours. Here is what a few of them said this month.
Read more reviews
Pipe burst at 2am. Marco was here in 35 minutes, calm as anything, and the price was exactly what they said on the phone.
Hannah Cole
Riverside
Fixed a leak two other companies could not find. Shoe covers on, everything cleaned up. These are my plumbers now.
David Mensah
Old Town
New water heater fitted the same afternoon I called. Clear quote, no upselling, and a text when they were on the way.
Priya Nair
Millbrook
Open right now
Turn off the stopcock if you can, then call. A plumber is on the way while you are still on the phone.
Hours
Office: Mon–Sat, 7am–7pm
Emergency: 24/7, every day
License #PL-204718
© 2026 Tapline Plumbing Co. All rights reserved.
Serving Northgate, Riverside and the wider city.